Payment, Postage + FAQs

Payment & Discounts TOP

Methods of payment accepted:

PayPal & Bank Deposit

Credit card payments are securely processed through Paypal. (You do not need to hold an account with Paypal to use this service).

Order processing + postage TOP

All Snuggle Pods, Sleep Sacks, Knotty Necklaces and Designer Bibs are individually handmade to order. Please allow up to 10 days for Snuggle Pod & Sleep Sack orders to be sent. Designer Bibs / Knotty Necklaces - 3 days.
If you need your order sent quickly, just contact us to see if it is possible.

$3.00 for Baltic Amber Teething Jewellery ONLY orders within Australia.
$8.00 flat rate for traceable shipping within Australia.
International orders - Please email for your shipping charge or you will be e-invoiced when your order is processed.
FREE POSTAGE applies to:

Gift Certificates
Australian orders over $150

Stock Availability TOP

Every effort is made to keep our stock levels up-to-date but on occasion a product may be out of stock although not showing as this when ordered. If this is the case, you will be contacted and given the options of a full refund or choice of an alternative product (to the same value).

Policies TOP

Lila & May (ABN 89 601 396 793) reserves the right to change any content of this website without notice. This includes product prices.

No content of this website may be copied or reproduced without the written consent of Lila & May. This includes, but is not limited to, all images, information, graphic and product designs.

The Bell Bottom Bib is a registered design to Lila & May.

Returns TOP

Each Lila & May product is carefully handmade using only the best materials so you can be sure of high quality. If you are not satisfied with your order you may return it, in it's original new condition (unused, tags still attached, no marks, not washed and in original packaging) within 30 days for a full refund not including postage costs.

Privacy TOP

Lila & May will never share any of your customer information with a third party. We use a secure shopping cart for your protection.

Plantable Gift Certificates TOP

Our Plantable Gift Certificates can not be sent internationally as they contain live plant seeds. For recipients residing outside of Australia, Gift Certificates will be sent via email.

Gift Certificates expire within 6 months.

Instructions for planting are included with the Gift Certificate.
To Redeem:
Enter the voucher code from your Gift Certificate into the Gift voucher box in checkout.

Lay-by TOP

Lay-by as a payment option is available for orders over $75.00

A 25% deposit is required to commence the lay-by which can be paid over 6 weeks.

To lay-by your order, select Lay-by as your payment option in checkout and Direct Deposit payment details will be emailed to you once your order has been processed.